An appeal is a formal request by the member (or his/her authorized representative) to change a decision previously made by Liberty Medicare Advantage.

For example, you may file an appeal for any of the following reasons:

• Liberty Medicare Advantage refuses to cover or pay for services you think Liberty Medicare Advantage should cover.
• Liberty Medicare Advantage or one of the Contracting Medical Providers refuses to give you a service you think should be covered.
• Liberty Medicare Advantage or one of the Contracting Medical Providers reduces or cuts back on services you have been receiving.
• If you think that Liberty Medicare Advantage is stopping your coverage too soon.